Most Chromebook check printing problems come from the print window settings or the printer connection, not the check itself. Check that the destination is your printer, the paper size is Letter, the scale is 100%, and headers and footers are off. Then run a Test Print on plain paper and adjust the alignment before you use real check stock.
Quick fixes, in order
- Press Ctrl and P and confirm the destination is the printer, not Save as PDF.
- Set paper size to Letter and scale to 100% or Default.
- Turn headers and footers off.
- Print a plain-paper Test Print and compare it with your stock against a light.
- Adjust the alignment in your check software and test again.
Problem: nothing prints or the printer shows offline
- Make sure the printer is on and on the same Wi-Fi network as the Chromebook.
- Open Settings and look at Printers. If the printer is missing, add it again.
- Print an ordinary document from Chrome. If that also fails, the problem is the printer connection, not the check.
- Restart the printer and the Chromebook.
- On a school or work Chromebook, ask the administrator whether the printer is allowed.
Problem: the check prints blank
A blank page is usually a paper or ink issue. Check the ink or toner, and confirm the stock is loaded the right way up. Some stock prints on one side only. For more causes, see what to do when a check prints blank.
Problem: the edges are cut off or the check looks small
This is almost always scaling. Set the scale to 100% or Default instead of Fit to page, and check that the margins are not set to a custom value. If the printer has its own scaling option, turn it off.
Problem: the check prints too high, too low or off to one side
| What you see | What to change |
|---|---|
| Prints too high | Move the page down a little in the alignment settings. See fixing vertical alignment. |
| Prints too low | Move the page up a little. |
| Prints too far left | Move the page right. See fixing horizontal alignment. |
| Prints too far right | Move the page left. |
| MICR line off, rest fine | Move the MICR line on its own. |
Make small changes and print another Test Print each time. Check Writer 123 lets you move the whole page and the MICR line separately, and each bank account remembers its settings once they are right. The full process is in how to fix check printing alignment.
Problem: the paper jams or feeds two sheets
Fan the stack, load fewer sheets and keep the stock flat and dry. Perforated 3-to-a-page stock feeds best when the tray guides are snug against the sheets. If jams continue, try a different tray or feed from the manual slot if your printer has one.
Still stuck?
Start from the setup guide in Chromebook printer setup for printing checks, or message the team through the support chat in your Check Writer 123 account. If you have not tried it yet, the page on check printing software for Chromebook explains how it works, and the trial is free for 14 days with no card.